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NextWorks Strategy
Core
Feb
28

2018 CX Strategies: Thought Leaders Share Next Practices – The Customer Journey, Support & ROI

5pm-6pm Check-in and strategic connections | 6pm-8:15pm Program
February 28, 2018
( UCI Applied Innovation 5141 California Ave Irvine, Ca 92697 )



 
Speaker and Sponsor Opportunities now open- info@enpinstitute.com or 888.857.9722

What obstacles, challenges and/or blindspots will CEOs, CMOs, Marketing and Customer Experience leaders likely run into when trying to improve CX?

Featured speakers include:

Middle and Large Cap Enterprises leaders share their CX (Customer Experience) strategies.

Topics Include:

  • How to leverage technology to create emotionally engaging experiences and increase customer loyalty.
  • The accelerating evolution of Customer Service to be Self Service with the help of artificial intelligence.
  • How customer support agents become more focused on Customer Success.
  • Discipline and empathy – the keys for successful customer transformation.

 

Who will attend: C-suite representatives from over 18 sectors, CEOs, CMOs, Top HR, Communications, CX leaders, Sales Directors

memberslogin ENP annual members – no charge

Not a member? See the membership tab or www.enpinstitute.com/membership

Non-Member Registration: